Hi,

I'm having a couple of problems.

ERROR: Failed to open config file 89e5d9bbb7f812a2d400db3e6e573f71.link

ERROR: Failed to find flength file

How would I go about getting this component working? I not computer savvy.

Thanks,
Eric

Hi Eric,

You have to make sure that the ubr_upload.pl script was uploaded correctly and has the required ownership (the ftp user) and permissions (0755)

The following document should be useful:

documentation.hwdmediashare.co.uk/wiki/S...d_Perl_Upload_Method
documentation.hwdmediashare.co.uk/wiki/P...to_find_flength_file

Thanks for the reply. I'm working on perl. It's loaded in cgi-bin. How do I open it in my browser to get the url? I put the ftp url in and it's asking me for a password so I'm assuming it was the wron url.

Thanks,
Eric

BTW, I tried to update to the latest hwd version, I'm running 2.1.2, and it couldn't find an xml file?

For instance your site is www.example.com, the URL to the ubr_upload.pl should be www.example.com/cgi-bin/uu/ubr_upload. If you try that URL in a broser you should get a page that says ERROR: Invalid parameters passed, that's a good sign.
If you get a 404 Not found error it means that the ubr_upload.pl was not uploaded to the correct location, and if you get a 500 Internal Server Error that means that the ownership and permission of the script are not correct.

Once the URL to the ubr_upload.pl works correctly, make sure that the same path is in General Settings -> Uploads -> URL to ubr_upload.pl

BTW, I tried to update to the latest hwd version, I'm running 2.1.2, and it couldn't find an xml file?

Probably you didn't tried the correct file. The main component is the com_hwdVideoShare_20091204.tar.gz file inside the Pro Package. Also make sure that you read and understand the tips at documentation.hwdmediashare.co.uk/wiki/N..._hwdVideoShare_2.1.4

If you have problems with the upgrade please open a new thread.

ok got it all working.

Thanks,
Eric