Not able to edit category and nor create new one

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hwdMediaShare

hwdVideoShare

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Not able to edit category and nor create new one

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TOPIC: Not able to edit category and nor create new one

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#27895

Not able to edit category and nor create new one 4 Months, 4 Weeks ago	Karma: 0
Hi, Sudenly our site having an issue, we are not able to edit category nor create new one.. Any idea what went wrong?, how can it be fixed..? thanks Daniel.

binoyda

Fresh Boarder

Posts: 18

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#27911

Re:Not able to edit category and nor create new one 4 Months, 3 Weeks ago	Karma: 189
What version are you using? we are not able to edit category nor create new one..You need to give us more information and tell us what actually happens when you try to edit or create a new category. If you get error messages, post them here.

Davros

Administrator

Posts: 13078

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#27921

Re:Not able to edit category and nor create new one 4 Months, 3 Weeks ago

Karma: 0

Thanks for responding,
As soon as I edit or create new category the scree become just white..
Unfortunately no error or information..the screen will be just white..nothing in it..
if I press back on the browser...it will be back to the old stage..the changes did not saved..
please help..

History:
The category and videos are exported from old server to the new one. ont he old server everything was working fine.

Thanks in advance.
Daniel.

binoyda

Fresh Boarder

Posts: 18

Last Edit: 2010/03/04 12:40 By binoyda.

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#27953

Re:Not able to edit category and nor create new one 4 Months, 3 Weeks ago	Karma: 189
I think you are suffering from this problem: To fix, completely uninstall the old component, then install the latest version again. Does it fix the problem?