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Conversion Tool is not Working
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TOPIC: Conversion Tool is not Working
#27899
Conversion Tool is not Working 4 Months, 4 Weeks ago Karma: 0
Problem 1:

Since upgrading to the nightly build on 2/23 I have not been able to play videos that I upload and convert. Prior to the upgrade I was able to upload and convert videos without any issues. I am not receiving any errors, however, the video does not play. It simply hangs like it is being buffered. Every once in a while the video has played but very rarely.

channeljt.com/videos/video-categories/vi...ung-money-video.html

[2010-03-03 17:12:41] [ Successful MP4 Process ] Video ID: 84


hwdVideoShare 2.1.6 Revision 271 Beta [ Nightly Build ] 2010 02 23 19:04:19 GMT
hwdMediaShare is created by Highwood Design


Problem 2: After a video is successfully uploaded, I receive an error message when I click on the link. The video appears after 10 minutes or so. The backend shows converting while the front end shows successful and complete

This video is currently not available for you to view. This could be for one of the following reasons:

* The video is currently not published
* The video is pending approval from the website moderators
* The video has been deleted
* You need to login to view the video
* Your account does not give you access to this video

cortez@h2htech.com
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Last Edit: 2010/03/04 11:52 By Davros.
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#27903
Re:Conversion Tool is not Working 4 Months, 4 Weeks ago Karma: 63
Looks like the moov atom move step is not working. Could you try moving the moov atom for that particular video from the backend and check it that improves the streaming?

You can read more about the moov atom move at
documentation.hwdmediashare.co.uk/wiki/MP4_Video_Playback
marpada
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#27904
Re:Conversion Tool is not Working 4 Months, 4 Weeks ago Karma: 0
It looks like qt-faststart is located under /usr/bin. The script under admin tools uses /usr/local/bin so it fails.

sh: /usr/local/bin/qt-faststart: No such file or directory

However, I manually ran the tool from the command line but the video still doesn't play.

patching stco atom...
patching stco atom...
writing ftyp atom...
writing moov atom...
copying rest of file...

When I tried the quickfix by selecting "no" to high quality videos. The audio portion of the video starts immediately but the video doesn't play
cortez@h2htech.com
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#27914
Re:Conversion Tool is not Working 4 Months, 3 Weeks ago Karma: 189
It looks like qt-faststart is located under /usr/bin. The script under admin tools uses /usr/local/bin so it fails.I think this will help you fix this problem:
forum.hwdmediashare.co.uk/forum/26-probl...directory-path#27164

Does it?
Davros
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#27962
Re:Conversion Tool is not Working 4 Months, 3 Weeks ago Karma: 0
Hello Admins -

I manually performed the quickstart yesterday via the command line. However, per your request I modified the path of the tool and ran the quickstart again. Both times were successful. However, my files still will not play.

Prior to the nightlybuild upgrade everything was working fine. Any additional suggestions.

channeljt.com/videos/viewvideo/85/comedy...its-head-on-ice.html
channeljt.com/videos/viewvideo/84/entert...ung-money-video.html




patching stco atom...
patching stco atom...
writing ftyp atom...
writing moov atom...
copying rest of file...
cortez@h2htech.com
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